Today we’re excited to announce the launch of our new Slack Community - The Marmot Den, allowing anyone to easily sign-up and access various discussion/support channels. This decision comes after the realization that the Slack experience we were offering to our users was lackluster. The migration is about providing a harmonized user experience.

While we provide both an irc channel (freenode: #erisindustries) and a support e-mail, often the easiest way for users to get - and us to provide - support, was in one of several semi-public Slack channels. Once in our Slack, most users were confined to #community-vip. Some power-users eventually made their way into tool/topic specific channels, though as one user pointed out “there’s a lot of bot activity in here that’s useful to devs but not necessarily users, where can I go for updates?”.

In three words: too much friction. These channels were noisy and hard to get to. And the whole process was manual; individual invitations were required.

The Marmot Den is open to anyone and trims all irrelevant notifications for the various tools that make up our platform.

We welcome you in to: ask a question, report a bug, request a feature, talk tooling, brainstorm your smart contract backed distributed application, or any other blockchain topic that one may fancy.

Looking forward to seeing you in The Den!

08 August, 2016 Zach Ramsay announcements , ,

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